The perfect location where you can oversee the beautiful
and ever-changing Lake Ashi from all the guestrooms.

Relax at this historical Hakone hotel where each floor has a different design for you to enjoy the resort life.

  • Standard Type

    The 2nd–4th floors have a historical brown theme for the guestrooms. The large windows oversee the garden, Lake Ashi, and the grand mountains of Hakone. The 1st floor has a terrace with seating and access to the well-groomed grand garden.

    Standard Type Enjoy a high-quality moment in your upscale guestroom. Look out at the beautiful scenery of Hakone and simply relax.
    Standard Type Enjoy a high-quality moment in your upscale guestroom. Look out at the beautiful scenery of Hakone and simply relax.
    Standard Type Enjoy a high-quality moment in your upscale guestroom. Look out at the beautiful scenery of Hakone and simply relax.
    Standard Type Enjoy a high-quality moment in your upscale guestroom. Look out at the beautiful scenery of Hakone and simply relax.

  • Deluxe Type

    Enjoy a high-quality moment in your upscale guestroom. Look out at the beautiful scenery of Hakone and simply relax.

    Deluxe Type The corner room of the 4th floor is the Corner Deluxe Twin.
    At a spacious 45 m², you can even hear the birds singing outside the window.
    Deluxe Type The 1st–3rd floors have the corner rooms, Corner Triple Room.
    With 3 semi-double beds, it is perfect for families and groups of close friends.
    Deluxe Type The top floor has the Mt. Fuji View Deluxe Twin,
    providing a great view of the grand garden, Lake Ashi, and Mt. Fuji, standing there with an air of composure.
    Deluxe Type The Mt. Fuji View Japanese-Western Room has a style that is a fusion
    of both Japanese and Western sensibilities for you to have a rest, fun, and a sense of relief.

  • Hot Spring Type

    This guestroom also has a hot-spring bath. Enjoy the hot spring and view of Hakone all to yourself. Free yourself from everything and bask in luxury.

    Hotspring Type On the top floor is the Premium Room with a scenic bath overlooking Lake Ashi that has natural hot-spring water.
    Hotspring Type On the top floor is the Premium Room with a scenic bath overlooking Lake Ashi that has free-flowing hot-spring water.
    Hotspring Type The bathroom with free-flowing hot-spring water is wheelchair-accessible
    with a well-designed bed space and tatami mat space.

Rooms Overview

Check-in 3 p.m. Check-out 12 p.m.
Common Facilities Bath/toilet (washlet)/TV/refrigerator/electric kettle/Wi-Fi/tea set (flavored green tea, green tea, roasted green tea, Hotel Original Drip Coffee)/hair dryer/safe/humidifier (depending on the season)
Common Amenities soap / shampoo / hair conditioner / body soap / slippers / yukata / chabaori coat / face towel, bath towel
Amenity bar Amenity bars are available in front of the public baths on the 2nd and 3rd floors.
toothbrush / tooth paste / skin care set (face wash, cleansing, lotion, essence cream) / hair tie / comb / hairbrush / razor / body towel
*razor, shower cap, hairbrush, ladies’ set (q-tip, cotton) are also available in the public bath.
Lending Equipment Pants presser, iron, humidifier, soba husk pillow, DVD player, cell phone charger, sewing set, bottle opener, blanket, heater, bath sheet, reading light, transformer plug

Free Wi-Fi 全客室Wi-Fi対応

※All rooms are non-smoking (incl. electronic cigarettes)

※From the station to the hotel or vice versa, we have the Hakone Carry Service (Hakone Tozan Bus) that will transport your luggage for you.

FAQ

What time is check-in and check-out?
Check-in begins at 3 p.m. Check-out ends at 12 p.m.
I arrived sooner than the check-in time. Can you hold on to my luggage?
We can hold on to your luggage at the front desk until the check-in time.
Can I delay the check-out time?
Delaying the check-out time (12 p.m.) until 3 p.m. and 5 p.m. will apply an additional 30% and 50% of your room charge, respectively. (Depending on the vacancy of that day, we may not allow you to do so.)
I have children with me. Do you have baby beds?
For children under 1 year of age, we can rent them for 4,000 yen each. We recommend that you reserve it in advance due to limited availability.
Can I send my luggage to the hotel by courier?
You can send it with attention to the hotel front desk with your reservation name and check-in date clearly stated.
Do you have room service?
We have late-night snacks available. Please contact us if you would like to dine in your room.

[Time] 5:30 p.m.–8:30 p.m. (Last order)

[Western Cuisine] Hors d'oeuvre/Assorted cheese/Mixed sandwich/Steak sandwich/Vegetable combination salad

[Japanese Cuisine] Rice ball set (3 rice balls, miso soup, pickles)/Tempura soba/Japanese Hors d'oeuvre/3 delicacy set

[Drinks] Hot coffee/Iced coffee/Black tea/Iced tea/Champagne & Sparkling wine/White wine/Red wine/Sake/Shochu

※Please contact us for pricing details.
What amenities are available in the guestroom?
All guestrooms have the following amenities: toothbrush/soap/shampoo/hair conditioner/body soap/razor/shower cap/hairbrush/ladies’ set (q-tip, cotton, hair band)/basic cosmetics/slippers/yukata/haori/hand, face, bath towels.
For more details, please view the page for each guestroom.

What facilities does each guestroom have?
All guestrooms have the following facilities: 2 beds/bath/toilet (washlet)/TV/refrigerator/electric kettle/Wi-Fi/tea set (flavored green tea, green tea, roasted green tea, Hotel Original Drip Coffee)/hair dryer/safe/humidifier (depending on the season).
What is available at the big public bath?
[Male and Female] Bath towels, face towels, hairbrush, skin lotion, water purifier (in bath) shampoo/hair conditioner/body soap
[Female Big Public Bath] Shower cap, hair band, lotion, skin cleanser, facial cleanser & foam (in bath)
[Male Big Public Bath] Razor, hair liquid, tonic water, facewash (in bath)

The above items are available to our guests.

> Ashinoko Lake hotspring "Tsutsuji" guide
Is Internet available in the guestroom?
All rooms have Wi-Fi. For guests using LAN cables, we provide them at the front desk. We do not rent out computers.
What other facilities/services do you offer?
Fax, shops, vending machines, massage service, foreign exchange (up to 200 USD only). Please contact the hotel if you have any questions.
Can I bring a pet with me?
Only service dogs are allowed within the hotel.
I would like to cancel my reservation. How much is the cancellation fee?
For reservations made directly at the hotel by phone, canceling the day before of the reservation will be 20%. On the day will be 80%. No shows are subject to a 100% cancellation fee. Reservations made through other means will have different rules, so please confirm it via the place you made your reservation.
Do you have a safe deposit box?
All guestrooms have safes for you to use. The front desk can also keep valuables for you.
Can I bring my pet with me?
Pets are not allowed at Hotel de Yama.
Guide dogs, service dogs, and other dogs that assist the visually impaired, hearing impaired, and physically disabled must present their breed and certification number upon entry. For more information hear.